Yes. Our customer service email is firstname.lastname@example.org. You will receive a response from our Customer Service team on the same, or next business day. If you need a response before then, please contact us on +61 3 9565 6300 Monday to Friday 7am - 6pm AEST.
We are more than happy to ship any item(s) to an overseas address. However, due to the costs associated our Australian postage rates do not apply. If you would like to have a quote to deliver to an international address, please contact our customer service team on +61 3 9565 6300 Monday to Friday 7am - 6pm AEST or send us an email at email@example.com. To assist us to provide you with a quick response, please indicate the items you would like to purchase and the location you would like the items shipped to. Any taxes and or duties of the destination address are at the receiver's expense. We always encourage you to check this before choosing to send/receive goods to an international location.
You can contact our customer service team on +61 3 9565 6300 Monday to Friday 7am - 6pm AEST. Alternatively, you can also send us an email at firstname.lastname@example.org. Be sure to include your name or customer number, order number, and the best daytime phone number.
Delivery is between 7-10 business days Australia-wide. Australia Post will deliver your parcel. If you are not home they will leave a card in your letterbox and you will need to collect the parcel from your local post office.
Moule Enterprises Pty Ltd is owned by NGT Marketing. It is the entity that owns our web site operations and enables you to shop with the added security of using Paypal. You will see Moule Enterprises on your bank statements if you have shopped with us online.
Refunds are for product prices and excludes postage and handling. Simply call our customer service team +61 3 9565 6300 Monday to Friday 7am - 6pm AEST or email us at email@example.com, we will only be too happy to assist you.
Delivery to any location within Australia is $9.95.
We accept Visa, Mastercard and Paypal transactions.